Workshop on Introduction to TQM and Seven Basic Tools of Quality by FKCCI Bangalore

Title	Workshop on 'Introduction to TQM and Seven Basic Tools of Quality'
Date/Time	Wednesday , 4th June 2014 from 2.00 p.m. to 6 p.m.
Venue	Cabinet Hall, FKCCI, K.G. Road, Bangalore-560 009
Objective	The workshop aims at building awareness about best TQM practices and trains the participants on the seven basic tools of quality with real life examples. This workshop will develop the skills among the participants about solving the shop floor level or operational level quality and service delivery issues and problems successfully basic tools of quality. This will help in improving quality and productivity which in turn leading to higher customer satisfaction.
Contents	�          Introduction to Total Quality Management (TQM) �          Basic principles of TQM �          TQM and Competitive advantage �          Basic philosophies of TQM �          Introduction to SQC and SPC �          Seven basic tools of quality-Check sheets, Pareto diagram, Histogram, Cause Effect diagram, Scatter diagram, Control charts and Flow charts �          Application of Seven tools
Faculty	Dr. Manjunath VS, Professor and Director of NITTE School of Management, Bangalore
Beneficial for	Supervisors/Design engineers/Project engineers/Office administrators/Purchase officers/Quality engineers/ Production engineers/ Inspectors/Managers/ Banking Executives/ Customer Service Executives/ Management Executives
Delegate Fee	Rs. 700/- per participant Cash/Cheque /D.D. to be made in favour of the FKCCI, Bangalore

About the Faculty: Dr. Manjunath VS holds three Masters Degrees - M.Tech in Manufacturing Science, Masters in Human Resource Management and Engineering and Masters Degree in Foreign Trade. He is shortly completing his PhD in the area of Human Resource Management. He is a certified Six Sigma Black Belt. He has more than 20 years of industry and teaching experience. He has worked in Bharat Electronics, Mysore Thermo Electric Limited and John Fowler India Limited in the areas of Production planning and quality control. At present he is working as  Professor and Director of NITTE School of Management. He is a certified Six sigma Black Belt and handles several consulting assignments in the areas of TQM and Six sigma.

He has conducted about 50 workshops in the areas of TQM, Seven tools of quality, Six Sigma, Lean Management, Personality Development, Supervisory Development, Supply Chain Management, etc. and has trained more than 1000 executives. He has also trained more than 500 faculty members of Polytechnic, Engineering and Management.

Registration will be restricted to 70 participants on first come first serve basis. For more details contact Mr. Shama Prasad Pattaje, Jt. Secretary, Mob � 99860 43959 or email- spp@fkcci.in